Device Swap

Find your model and its storage capacity


“Settings” > “General” > “About”.

If your model doesn’t appear in the list, it’s not available for swap at this time. .

Cracked:. Has one or more cracks and may or may not be 100% functional.

Used: Visible signs of wear, including deep scratches and/or dents on the outside of the device, which do not affect its functionality. No cracks. Screen has no defective pixels (e.g. ghost touch, screen burn-in, dead pixels) and the touchscreen works.

Good: A few faint signs of wear, not noticeable from 8 inches away. No cracks or dents. Screen has no defective pixels (e.g. ghost touch, screen burn-in, dead pixels) and the touchscreen works.

Flawless: Flawless appearance with no visible scratches. Screen has no defective pixels (e.g. ghost touch, screen burn-in, dead pixels), and the touchscreen works.

Cracked:. Shows visible signs of wear, including deep scratches, cracks and/or dents on the outside of the item.

Used: Visible signs of wear, including deep scratches and/or dents on the outside of the device, which do not affect its functionality. No cracks.

Good: A few faint signs of wear, not noticeable from 8 inches away. No cracks or dents

Flawless: Flawless appearance with no visible scratches.

• The device turns on, turns off, and charges. It has a battery, case, and SIM drawer.


• The front and rear cameras work perfectly.


• The speakers and microphones work perfectly.


• Touch ID and face ID are functional (if present).


• All other features including Wifi, Bluetooth, buttons, etc. work perfectly.


• Important: iCloud, Google, or any other accounts must be disconnected whether your item's functional or not. We don't accept bent and/or oxidised items.

Kindly ensure you have entered correct details here. Your account name must also match your provided name on this form.