Introduction

We understand that users often have questions before getting started or while using the platform. This FAQ page provides clear answers to the most common questions about buying, selling, earning, payments, and safety on Ukamart.

For full access to features and support, use the Ukamart mobile app.
👉 Download the Ukamart App on Google Play:
https://play.google.com/store/apps/details?id=com.ukamart.store

General Questions

What is Ukamart?
Ukamart is a digital marketplace where users can buy products, sell items, and earn commissions by sharing product links.

Is Ukamart free to use?
Yes. Creating an account and browsing products on Ukamart is completely free.

Buying on Ukamart

How do I place an order?
Select a product, add it to your cart, choose payment and delivery options, then confirm your order.

Are products on Ukamart genuine?
We work with verified sellers and actively monitor product quality.

How long does delivery take?
Delivery timelines depend on your location and the seller, usually within a few business days.

Selling on Ukamart

Who can sell on Ukamart?
Individuals, small businesses, and merchants can sell after completing verification.

Can I sell used items?
Yes. Ukamart supports both brand-new and fairly used items.

How do sellers get paid?
Payments are processed through the Ukamart Wallet after order confirmation.

Earning & Affiliate Program

How does earning work on Ukamart?
Users earn commissions by sharing product links or inviting others who make purchases.

Do I need to own products to earn?
No. You can earn by sharing existing listings.

When can I withdraw earnings?
Withdrawals follow Ukamart payout schedules.

Payments, Safety & Support

What payment methods are supported?
Bank transfers, cards, and other supported local options.

Can I get a refund?
Yes, if the product meets Ukamart’s return and refund policy conditions.

Is my data safe on Ukamart?
Yes. Ukamart prioritizes data security, privacy, and safe transactions.

Conclusion & Call to Action

Clarity builds confidence, and confidence leads to better experiences.

If your question isn’t answered here, our support team is ready to help — directly inside the app.

👉 Download the Ukamart App on Google Play and start buying, selling, and earning today:
https://play.google.com/store/apps/details?id=com.ukamart.store